If you are a customer based outside of Australia and have already created an account, or wish to make a purchase please contact us! We do offer international purchases but due to the wide range of shipping costs, our staff manually process orders for International Customers.
This ensures that customers get the correct shipping price and that all products ordered are 100% correct before dispatch.
Vapour Shack already delivers to the following countries
- New Zealand (Flat rate of $15.00)
If your country is not listed above, we may not have not yet shipped there yet. Please contact us today!!!
How to order
- Contact our friendly staff at firstname.lastname@example.org
- Please send a list of the products and quantities that you wish to purchase (screenshots / product links are also acceptable)
- Full name, delivery address, contact phone number
Our staff will create a PayPal invoice detailing all products, quantities and correct shipping costs to the address you have provided.
All orders shipped include a tracking number, insurance and require a signature on delivery. A photograph of each shipment is also captured as proof of shipment. A copy of this can also be requested if needed.
Customs & Duties
Any Customs Processes, Duties or Import Taxes are the responsibility of the customer, these fees are not included in your invoice.
Please confirm that what you are ordering is able to be legally imported into your country. We will not be responsible for refused entry of your shipment.
Delivery Time & Method
Delivery times are estimated and will be included on your PayPal Invoice.
We Offer both Express and Standard shipping. Products containing Lithium-Ion batteries cannot be sent by Express.
If you have any other questions that we may not have covered here, please contact us!