Flat Rate Shipping
Orders up to the value of $100 are provided with flat rate shipping of $15, for purchases above $100 free shipping to your nominated address is provided by Vapour Shack Australia.
All orders over $100 are shipped free of charge to the address you provide at checkout.
Vapour Shack Australia uses Australia Post for most of the delivery of all of its products to purchasers.
Signature on delivery and tracking is provided with most packages.
Picking Up Orders
Vapour Shack Australia do not facilitate the pickup of orders, please do not ask.
Emails requesting this service will be ignored.
Dead On Arrival (DOA)
We take pride in getting our products to the purchaser in the best condition possible. In the unfortunate event that your package has arrived and the products are damaged from transit, please contact us and we will assist you with the return and replacement of damaged products. For more information on our Dead On Arrival policy, please see our Terms & Conditions.